Tag Archives: effectiveness

How to Praise Good Performance

You should remember that, as a supervisor, you’ll always get what you reward. if you ignore good behaviour, you may lose it and perhaps a good employee as well. While this may appear to be common sense, it is far from common practice. We like … Continue reading

Posted in Human Resources | Tagged , , , , , , | Comments Off on How to Praise Good Performance

How to Give an Impromptu Speech

Has this happened to you? You’re attending a meeting. You’re not expecting to say anything, just sit and listen. During a presentation, your boss is asked a question about the department’s plans for the coming year. He turns to you and … Continue reading

Posted in Communication | Tagged , , , , , , , , , , | Comments Off on How to Give an Impromptu Speech

7 Tips for Effective Email

There is something about e-mail that fosters poor communication habits. Users see it as a form of instant communication and therefore, doesn’t require the same care and attention that a letter might. For many organizations, e-mail has become the preferred means … Continue reading

Posted in Communication | Tagged , , , , , , , , , , , | Comments Off on 7 Tips for Effective Email

10 Tips for Taking Effective Phone Messages

In today’s computer-orientated business world, the telephone is still an important tool for connecting with your customers. There are few things more annoying than being handed a half crumpled piece of paper with semi-legible scrawl on it and being told that … Continue reading

Posted in Communication | Tagged , , , , , , , , , , , , , , | Comments Off on 10 Tips for Taking Effective Phone Messages