Tag Archives: dispute resolution

7 steps to managing conflict

Several years ago, when new to a position, I had a conflict with another employee. By strict interpretation of our policies, I was right in my actions, but I managed it very poorly. Shortly after that, the other employee resigned. … Continue reading

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How to Conduct Small-Group Meetings

One approach to ensure effective decision making in small, informal meetings is to develop motions and decisions through consensus. Consensus occurs when there is general agreement by the group on the decision being made. Well managed meetings allow all participants … Continue reading

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