Monthly Archives: May 2021

7 deadly sins of speakers and presenters

It takes a lot of preparation to craft the kind of speech or presentation that is going to grab your listener’s attention. Once the speech is crafted, you need to spend a lot of time practicing, so as to make … Continue reading

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How to write an elevator speech

Our public relations director came by my office recently with a prospective volunteer board member. As part of the introduction, the director asked me to outline my role, in 30 seconds or less. Well… I hemmed, hawed, and took about … Continue reading

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39 Phrases Everyone Should Know and Use

I remember a visit at the Greyhound depot, pick up a couple of parcels. As I walked through the door, I heard a customer berating an agent in loud and abusive terms. The customer had expected something to be there … Continue reading

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