Maintaining Positive Employee Relations
- Image by kevindooley via Flickr
The goal of every manager should be to create and maintain an environment in which employees feel respected, fairly treated and that their needs are being met.
What are employee needs?
- Believing their work is appreciated and valued
- Being “in on things”
- Appropriate help with personal problems
- Security
- Money
- Fair working conditions
- Satisfying work
- Tactful discipline
What can supervisors do to achieve this goal?
- Acknowledge a job well done
- Prevention – understand and respond to employee concerns
- Keep lines of communication open - communicate fairly with everyone.
- Recognize personal problems and assist where possible or direct employee to an appropriate source of help
- Carefully consider employee complaints about working conditions
- Don’t idly threaten employee job security
- Live up to your commitments
- Listen, investigate and consider before you discipline
- Be consistent
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