Edmonton is the first city in Western Canada to officially launch 211
Have you ever wondered how to find community services when you or someone you know needs help?
When you want to reach out and help by volunteering or donating, where do you turn?
Now there’s help as close as your telephone and as easy as dialing 211.
211 is an easy to remember 3 digit telephone number that connects you to human services, community programs, and volunteer information.
211 services are free, and calls are confidential.
211 is an important first step in preventing problems from escalating and it is always there when needed – 24 hours a day, 7 days a week.
211 Information and Referral Specialists are trained to assist callers in a professional and courteous manner.
211 services are available outside of the City of Edmonton by dialing 482-INFO (4636).
211 is a joint community initiative of The Support Network, The City of Edmonton, The Government of Alberta – Children’s Services and the United Way of The Alberta Capital Region.


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