3 Tips to Eliminate Management by Crisis
Stephen Covey talks about “urgency addiction”, where we get caught up in the routine of responding to crisis. We don’t want to deal with the cause of the problem, because we are rewarded for the solution.
However, dealing with crisis requires more effort, time and energy, often leading to increased stress and decreased productivity. There are three steps you can take to gain control over crisis situations.
- Ask whether or not a problem is really a crisis or merely someone’s sense of urgency. If it’s not a crisis, stop dealing with it. Put it on a to-do list, with an appropriate priority and come back to it at the right time.
- Plan. Get in the habit of asking, “What could go wrong here?” Take the answers and create contingency plans.
- Buffer your schedule. Don’t fill your calendar so full that you are unable to address a crisis. If something can go wrong, it will. Allow time to put it right.
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